Front Line Manager Training Programme

The National Federation of Voluntary Service Providers has developed a comprehensive training programme for Front Line Managers in the intellectual disability sector.  Many successful cycles of the programme have now been run to date in the University of Limerick with very positive feedback from programme participants.  The programme is seen as being central in building the capacity of Front Line Managers to lead the development and implementation of excellent person centred services and supports.  The Programme also assists organisations in meeting obligations outlined in the HIQA Regulations / Standards, particularly those related to the provision of accredited training for new managers of front-line staff and supervisory (theory and practice) training for managers.

Since Covid 19 restrictions the programme is now being run fully online by the University of Limerick .  This has proved very successful and allowed for students from geographical areas previously unable to participate. . 

The Front Line Manager Training Programme (Certificate in Management) is a Level 6 Award on the National Framework of Qualifications (60 ECTS Credits).  

The programme is targeted at Managers – Front Line Managers, Team Leaders, Unit Managers, Social Care Leaders, Supervisors and others responsible for front line staff, that:

  • Have management / supervisory responsibilities;
  • May be newly appointed to a front line management post;
  • May be experienced managers who have not obtained a management qualification to date;
  • May have no previous management experience or no formal management training /qualifications.

For further information please contact Mary Barrett at




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