Pension Scheme Move to Irish Life

The Trustees of the National Federation of Voluntary Services Providers’ Pension & Life Assurance Scheme, (the Scheme) recently reviewed the supply of Pension Administration, Investment & Consultancy Services to the Scheme.  The main purpose of this exercise was to comply with good governance and ensure members are receiving an excellent service and getting value for money for their investment.

Following the extensive review, Irish Life were appointed as the Registered Administrator and Investment Manager for the Scheme, effective from 1st January, 2022.  

Members can now, if you wish, make changes to your Pension Scheme by accessing your Irish Life ‘Member Portal’ which is an online account for your pension.  The Member Portal is now live and you can view your own pension fund at any time and use the many great online tools Irish Life have made available to you, to help you plan for your retirement.

The Member Portal allows you to:

  • Review your personal contact information, including adding your mobile number and updating your personal email address onto your record.
  • Check your current pension fund value which includes the transfer amount from New Ireland, if you previously contributed to the Scheme.
  • Review your investment choice.
  • Check out the projections tool which is a great help for targeting the income level you want to have at retirement.
  • View your Document Library which will in time contain all letters and correspondence sent to you

To access your pension information online and at any time that suits you, you need to register for the online Member Portal. If you have already given Irish Life your email address or mobile phone number, you can register now and get access to your online pension account.

If you didn’t give your email address or mobile phone number to Irish Life, which is required to get access to the Member Portal, please contact Irish Life by emailing and they will be happy to help you get set up.

If you follow the steps in the Member Portal Video, you should be able to register for the Member Portal with no problems.

Once you have registered for the Member Portal, as outlined above, you can then download the “Irish Life EMPOWER” app on your mobile phone.  iPhone users can go to the Apple Store to download the app.  Android users can download the app from the Google Play Store.

It is important to note following the transition of your Scheme from New Ireland to Irish Life there have been no changes to your Scheme’s terms and conditions; no change to either your own or your employer’s pension contribution rate and there are no changes to your death in service benefit.

If you have any general queries on the Scheme please contact Irish Life at or on 01 856 3753.  This line is open from 10am to 12pm and 2pm to 4pm Monday to Friday.   You can also email Maria McMahon, Pension Scheme Manager, at

You can also get further information on your personal pension fund by contacting Irish Life’s Advice Team Point of Contact for your organisation. 

Please review below links for more information previously circulated about the Scheme Move from New Ireland to Irish Life: 





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